The tech team have checked all details pertaining to your profile in the backend and there is nothing wrong.

Can you please try again?

Here is the process incase you have missed a step -

To Attach a File:

1. Click on Go Advanced.
2. In the frame Attach Files you will see the button Manage Attachments
3. Click the button.
4. A new window will open titled Manage Attachments - Excel Forum.
5. Click the Browse... button to locate your file for uploading.
6. This will open a new window File Upload.
7. Once you have located the file to upload click the Open button. This window will close.
8. You are now back in the Manage Attachments - Excel Forum window.
9. Click the Upload button and wait until the file has uploaded.
10. Close the window and then click Submit.