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Ticket Quality Assurance Randomizer with no duplicates

  1. #1
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    Ticket Quality Assurance Randomizer with no duplicates

    After many Google searches and trail & errors I am stumped.

    Working in Excel 2010 but have access to Excel 2007 as well (if it would matter)

    I work at a help desk where we submit tickets for each call we take. We have a new team that we are needing to set up Quality Assurance where we will be checking 10 tickets per week. We currently have a report that lists out the ticket numbers and we are needing to randomly pick 10 tickets from that list without duplicates.

    Right now we have the tickets in A4:A100 and the ticket numbers are in a INC123456 format.

    We want the random tickets to be in A1:J1

    Any ideas on how to do this where we would not get duplicates. Management came up with

    =INDEX(A4:A100,RANDBETWEEN(1,ROWS(A4:A100)-COUNTBLANK(A4:A100)),1) with conditional formatting to show any duplicates and they hit F9 until no duplicates are given and would really like to just past in the ticket numbers and have it give 10 random ticket numbers from the list

    Any help would be great.

  2. #2
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    Re: Ticket Quality Assurance Randomizer with no duplicates

    Try something like this...

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  3. #3
    Forum Guru xladept's Avatar
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    Re: Ticket Quality Assurance Randomizer with no duplicates

    Hi mtt,

    Try this:

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    Directions for running the routine(s) just supplied

    Copy the code to the clipboard

    Open your Workbook

    Press ALT + F11 to open the Visual Basic Editor.

    Select "Module" from the Insert menu

    Type "Option Explicit" then paste the code under it

    With the cursor between Sub and End Sub press F5 (F8 to Single Step)

    OR

    Press ALT + Q to close the code window.

    Press ALT + F8 then double click on the macro name
    Last edited by xladept; 03-01-2013 at 08:20 PM.
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  4. #4
    Valued Forum Contributor xlbiznes's Avatar
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    Re: Ticket Quality Assurance Randomizer with no duplicates

    Hi,

    Awesome logic AlphaFrog.
    Happy Computing ,

    Xlbiznes.

    To show your appreciation please click *

  5. #5
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    Re: Ticket Quality Assurance Randomizer with no duplicates

    That worked amazingly well!! Thank you!!!!!!!!

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