Also, as a side note, because you're using a .xlsx file, you could replace all of your sumproduct() formulas with Sumif() formulas.
So instead of:
=SUMPRODUCT(0+(Dates>=$B$2),0+(Dates<=$B$3),0+(Names=$B6),Outgoing_Calls)
It would be:
=SUMIFS(Outgoing_Calls,Dates,">="&$B$2,Dates,"<="&$B$3,Names,$B6)
Sumifs is optimized better and doesn't calculate like an array formula, so it would also serve to speed up calculation time. However, sumifs is not backwards compatible, so the formula would return a #NAME error for any user with Excel 2003 and lower.
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