Hi All,
Long time lurker first time poster here. Firstly and quickly thanks to a whole host of your for your help (albeit you didn't know it) thus far you have truly helped me speed up my job here...
Now onto something a little (well a lot) more complicated... I've attached an example of what i'm currently working on.
I get csv dump from a CRM program we use here and I plan to simply drop that into the first tab, from that in the second tab i want to have dropped into it the relevant data based on the drop down boxes. The drop down boxes have been set up so the contents of the second is dependant on the first, as well as there being an all function. I plan to use this data to drive a pie chart.
The data structure is set up as type==area==sub area.
I want the user to set a type, and a sub area as well as a date and time range, and wether or the not the data was created by a section of agents in the "contact centre" or "across the business" as a whole. One this is completed I want the relevant data to be populated below.
I hope this is a lot simpler than I imagined but after staring at this for a couple of days i've gotten nowhere fast.
thanks for any help you maybe able to offer.
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