VBA - Dependant Drop Down auto-reset when text is entered in primary drop down cell

I'd assume your dropdown is in X21 cell, and the code presented comes from worksheet Change event handler. You may try to use another approach:

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but to check whether some additional circumstances affect the response, it would be the best to see sample workbook with this effect shown.

Will you please attach a SMALL sample Excel workbook(s) (10-20 rows of data is usually enough)? Please don't attach a picture of one (no-one will want to re-type all your stuff before starting).

1. Make sure that your sample data are truly REPRESENTATIVE of your real data. (If trere are typical cases like: all unique values/duplicates could occur, day/night, nobody present/several persons at once, before/on/past due, etc. - please show them all or at least indicate in text) The use of unrepresentative data is very frustrating and can lead to long delays in reaching a solution.

2. Make sure that your desired solution(s) is/are also shown (mock up the results manually).

3. Make sure that all confidential/restricted information (either personal or business) like real e-mails, social security numbers, bank accounts, etc. is removed first!!

To attach an Excel file you have to do the following: Just before posting, scroll down and press Go Advanced button and then scroll down and press Manage Attachments link. Now follow the instructions at the top of that pop-up screen.

....Will you please attach a SMALL sample Excel workbook(s) (10-20 rows of data is usually enough)? Please don't attach a picture of one (no-one will want to re-type all your stuff before starting).

1. Make sure that your sample data are truly REPRESENTATIVE of your real data. (If trere are typical cases like: all unique values/duplicates could occur, day/night, nobody present/several persons at once, before/on/past due, etc. - please show them all or at least indicate in text) The use of unrepresentative data is very frustrating and can lead to long delays in reaching a solution.

2. Make sure that your desired solution(s) is/are also shown (mock up the results manually).

3. Make sure that all confidential/restricted information (either personal or business) like real e-mails, social security numbers, bank accounts, etc. is removed first!!

To attach an Excel file you have to do the following: Just before posting, scroll down and press Go Advanced button and then scroll down and press Manage Attachments link. Now follow the instructions at the top of that pop-up screen.

I have attached a sample file. Thanks for looking into this.