LinkBack URL
About LinkBacks
Hi everyone.
Windows 8.1 x64
Microsoft Office Professional Plus 2013 x 86
I'm experimenting an error when i close Excel after have used some add-ins. The add-ins are necessary to the operation of my program (accounting department). This is the screen (Spanish):
http://i68.tinypic.com/2v2b39j.jpg
If i select "Depurar el programa" that means Debug the program: "exception win32 not handled...".
http://i68.tinypic.com/14e0z9f.jpg
Inside debug: "exception not handled (...) during callback".
http://i67.tinypic.com/e6eptc.jpg
"The next frames can not be correct or to fault, it haven't loaded symbols for msvbvm60.dll"
http://i64.tinypic.com/veodc7.jpg
WER (Windows Error Report)
Version=1
EventType=APPCRASH
EventTime=131358541299143418
ReportType=2
Consent=1
ReportIdentifier=f5feb7ca-19d8-11e7-bee5-0026b9053fce
IntegratorReportIdentifier=f5feb7c9-19d8-11e7-bee5-0026b9053fce
WOW64=1
Response.type=4
Sig[0].Name=Nombre de la aplicación
Sig[0].Value=EXCEL.EXE
Sig[1].Name=Versión de la aplicación
Sig[1].Value=15.0.4911.1000
Sig[2].Name=Marca de tiempo de la aplicación
Sig[2].Value=58a2bc22
Sig[3].Name=Nombre del módulo con errores
Sig[3].Value=MSVBVM60.DLL
Sig[4].Name=Versión del módulo con errores
Sig[4].Value=6.0.98.2
Sig[5].Name=Marca de tiempo del módulo con errores
Sig[5].Value=4802bf46
Sig[6].Name=Código de excepción
Sig[6].Value=c0000005
Sig[7].Name=Desplazamiento de excepción
Sig[7].Value=000a89dc
DynamicSig[1].Name=Versión del sistema operativo
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Id. de configuración regional
DynamicSig[2].Value=3082
UI[2]=C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
UI[3]=Microsoft Excel dejó de funcionar
UI[4]=Windows puede buscar una solución en línea al problema e intentar reiniciar el equipo.
UI[5]=Buscar una solución en línea y reiniciar el programa
UI[6]=Buscar una solución en línea más tarde y cerrar el programa
UI[7]=Cerrar el programa
LoadedModule[0]=C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\MSVCR100.dll
LoadedModule[6]=C:\Program Files (x86)\Microsoft Office\Office15\oart.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\ADVAPI32.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[10]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.18592_none_dae0ba965bc4a8dc\gdiplus.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\MSVCP100.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\d2d1.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\USER32.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[21]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[22]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[23]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[26]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\WINSTA.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\dxgi.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\msi.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\SHELL32.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\SHLWAPI.dll
LoadedModule[33]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee\Comctl32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\d3d10_1.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\d3d10_1core.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\d3d11.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\D3D10Warp.dll
LoadedModule[38]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\atiuxpag.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\Secur32.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\OLEAUT32.DLL
LoadedModule[44]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[45]=C:\WINDOWS\System32\netprofm.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\NSI.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
LoadedModule[49]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[51]=C:\WINDOWS\System32\npmproxy.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[53]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[54]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[55]=C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\riched20.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\sppc.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\webservices.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\DWrite.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\Normaliz.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[62]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
LoadedModule[63]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[64]=C:\Windows\SYSTEM32\iertutil.dll
LoadedModule[65]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[66]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[67]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\POWRPROF.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
LoadedModule[70]=C:\WINDOWS\system32\mswsock.dll
LoadedModule[71]=C:\WINDOWS\SYSTEM32\webio.dll
LoadedModule[72]=C:\Windows\System32\rasadhlp.dll
LoadedModule[73]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[74]=C:\WINDOWS\SYSTEM32\schannel.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\CRYPT32.dll
LoadedModule[76]=C:\WINDOWS\SYSTEM32\MSASN1.dll
LoadedModule[77]=C:\WINDOWS\SYSTEM32\SETUPAPI.dll
LoadedModule[78]=C:\WINDOWS\SYSTEM32\CFGMGR32.dll
LoadedModule[79]=C:\WINDOWS\system32\propsys.dll
LoadedModule[80]=C:\WINDOWS\SYSTEM32\MPR.DLL
LoadedModule[81]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[82]=C:\WINDOWS\SYSTEM32\WINTRUST.dll
LoadedModule[83]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[84]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[85]=C:\WINDOWS\system32\ncryptsslp.dll
LoadedModule[86]=C:\WINDOWS\SYSTEM32\gpapi.dll
LoadedModule[87]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[88]=C:\WINDOWS\SYSTEM32\dcomp.dll
LoadedModule[89]=C:\WINDOWS\SYSTEM32\DPAPI.DLL
LoadedModule[90]=C:\WINDOWS\SYSTEM32\FM20.DLL
LoadedModule[91]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_7c5b6194aa0716f1\COMCTL32.DLL
LoadedModule[92]=C:\Program Files (x86)\Common Files\Microsoft Shared\VBA\VBA7.1\VBEUIRES.DLL
LoadedModule[93]=C:\Program Files (x86)\Common Files\Microsoft Shared\VBA\VBA7.1\1033\VBEUIINTL.DLL
LoadedModule[94]=C:\WINDOWS\SYSTEM32\fm20ENU.DLL
LoadedModule[95]=C:\WINDOWS\SYSTEM32\usp10.dll
LoadedModule[96]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[97]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[98]=C:\WINDOWS\SYSTEM32\globinputhost.dll
LoadedModule[99]=C:\WINDOWS\SYSTEM32\msiltcfg.dll
LoadedModule[100]=C:\WINDOWS\SYSTEM32\SFC.DLL
LoadedModule[101]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[102]=C:\WINDOWS\SYSTEM32\comdlg32.dll
LoadedModule[103]=C:\WINDOWS\system32\c_iscii.dll
LoadedModule[104]=C:\WINDOWS\system32\c_is2022.dll
LoadedModule[105]=C:\WINDOWS\system32\c_g18030.dll
LoadedModule[106]=C:\CuadroDeMando\LIB\Controles.ocx
LoadedModule[107]=C:\WINDOWS\SYSTEM32\MSVBVM60.DLL
LoadedModule[108]=C:\WINDOWS\SYSTEM32\VB6ES.DLL
LoadedModule[109]=C:\CuadroDeMando\LIB\Utilidades.dll
LoadedModule[110]=C:\WINDOWS\SYSTEM32\Mscomct2.OCX
LoadedModule[111]=C:\WINDOWS\SYSTEM32\MSCc2ES.DLL
LoadedModule[112]=C:\WINDOWS\system32\asycfilt.dll
LoadedModule[113]=C:\WINDOWS\SYSTEM32\MSCOMCTL.OCX
LoadedModule[114]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[115]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[116]=C:\WINDOWS\SYSTEM32\XmlLite.dll
LoadedModule[117]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[118]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[119]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[120]=C:\WINDOWS\system32\msimtf.dll
LoadedModule[121]=C:\Windows\SYSTEM32\thumbcache.dll
LoadedModule[122]=C:\Windows\SYSTEM32\actxprxy.dll
LoadedModule[123]=C:\WINDOWS\SYSTEM32\imagehlp.dll
LoadedModule[124]=C:\Windows\SYSTEM32\MSISIP.DLL
LoadedModule[125]=C:\Windows\SYSTEM32\wshext.dll
LoadedModule[126]=C:\Windows\SYSTEM32\AppxSip.dll
LoadedModule[127]=C:\WINDOWS\SYSTEM32\OpcServices.DLL
LoadedModule[128]=C:\Windows\SYSTEM32\WindowsPowerShell\v1.0\pwrshsip.dll
LoadedModule[129]=C:\Program Files (x86)\Microsoft Silverlight\xapauthenticodesip.dll
LoadedModule[130]=C:\WINDOWS\SYSTEM32\ntmarta.dll
FriendlyEventName=Dejó de funcionar
ConsentKey=APPCRASH
AppName=Microsoft Excel
AppPath=C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
ApplicationIdentity=00000000000000000000000000000000
---------------------------------------------------------------------------------------------------------------------------------
My program only supports Office x86. The clients watch error screen since they used Office x 86 on Systems x64.
I've tried this solutions but problem still happening:
- Use other msvbm60.dll. Checking with versions 6.0.98.2, 6.0.98.32, 6.0.98.21, 6.0.96.90, 6.0.92.37.
- Repair Microsoft Office.
- Use Offcat tool.
- DEP exception for excel.exe (not allowed).
- Install service pack 6 visual basic: https://www.microsoft.com/es-ES/down....aspx?id=24417
Compatibily problems: https://www.microsoft.com/es-es/down...s.aspx?id=9183
Reading on Internet, Sig[6].Name=Código de excepción Sig[6].Value=c0000005 means ACCESS VIOLATION.
I can't disable add-ins because my clients demand it. I need help to fix this error keeping the add-ins. The issue affects to various machines, even formatted computers, so dismiss reinstall Microsoft Office.
Thank you.
Register To Reply
Bookmarks