I know this is a really easy question, but it's Friday and I hardly got any sleep last night and I really can't think anymore.
I work in a Call Centre and what I want to do is work out the average number of calls someone takes per hour.
I have the number of calls they took in the day, as well as the number of hours and minutes they spent on the phones.
Obviously it's just a case of dividing one by the other, however given that one is a number and the other is time, i'm having problems figuring out how to do this.
Any idea?
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