Hello all,
I have a thoroughly outdated system to keep a log of call centre stats. In order to facilitate a marginally easier workflow, I have rearranged a few things so that a user simply has to copy and paste data from reports into the worksheet.
The worksheet is set up with all the number formats like time and percentage which are extremely important in totaling and averaging hours and availabilities, however the pasted data doesn't match the destination format and it therefore affects the total.
I have tried many different special pasting options to no avail.
The only way i seem to be able to do it is to go into each line and retype my percentages (as 100 becomes 10000% ) and click the tick next to the formula bar so 00:00:16 is calculated as a quantity of time instead of text. With 30 people and 15 stats each day that exercise becomes a little bit tedious and counterproductive.
Can anyone help me please?![]()
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