Both Excel and Word stopped working.

I got:

Pressing Ctrl while (double-)clicking on an Excel file icon does not start Excel in safe mode.

Instead, you must (double-)click on the Excel program icon while pressing and holding Ctrl. Continue to hold down Ctrl until you see the following prompt:

Image

Click on Yes. Once Excel is open, click on File, then Open to open your file. (But see below first.)

Note: If you suspect a corrupted Excel program shortcut (unlikely), you can click on Start, then Run from the desktop, and enter the full path name for excel.exe followed by /s separated by a space. For the default XL2003 path, the command would be (note the use of double quotes):

"C:\Program Files\Microsoft Office\OFFICE11\excel.exe" /s

But you should use Explore or Search File to find excel.exe on your system, in case it is not installed in the default path.

from:

http://answers.microsoft.com/en-us/o...a-a0c302e209c8

hope it helps.