Hi,

I am running a call centre with 20 users at peak time. I have 1 user who will always have a master workbook open and saving throughout the day. The remainder of the users during calls will need to open this file as read-only to simply view the latest saved version.

This works however sometimes is takes a over a minute for the file to download from the server for the read only box to appear. I was wondering if there was a way for the other users to view it in a simpler and quicker way?

Also is anyone aware of any issues with the 1 user saving the file which others have it open as read only?

Thanks