Trying to insert one row but it automatically selects two rows and inserts 2 rather than 1

Hi

I am trying to help out a colleague with a problem on Excel. They are on 2007 whilst I am on 2003 so I am finding it hard to do even the simplest of things as everything is on a different place on 2007

She is trying to insert a row in the middle of a spreadsheet, she has had no problem in the past in doing this and its obviously an easy thing to do on a normal spreadsheet. It could be a 'gremlin' in her spreadsheet but no matter what we do it highlights 2 cells rather than one.

She thinks she may have inadvertently clicked something without meaning to but I cant see what it could be. Yesterday she was unable to copy a chart from excel to a word document but after rebooting she could. Do you think she needs to do this for this new problem?

My first post so any help appreciated

Jenny

Are rows merged?If yes, please unmerge it.

Hi

No the rows are not merged. I thought that may be the case as soon as she mentioned her problem but you cant even right click to see the options like you can on 2003. Is the format toolbar hidden on 2007. It confusing because I use 2003 very competently but using 2007 I feel like a beginner

Thanks for your help

Please atach file.