Hello
Having some trouble trying to get the if statement to work or not sure what direction to take....
basically, i have two criterias
1) # of days to complete - column J
2) service response time - column N
basically, days to complete is how long it took our company to complete the service in (actual), and service response time is agreement to do so (budgeted)...
the issue is, the service resposne time is in words like (3-5 days etc), so im not sure how to break that up as there are over thousands of lines.
i have attached a sample and highlighted in red, the issues (column O & R)
column O = simple "Yes" or "No" - if days to complete is within service time frame, then YES, else NO
column R = calculation - if days to compelete is outside of service response time (3-5 days) then max of 3-5 days minus days to compelte
i.e.
days to complete 3-5 days, service time 8 days
therefore = 8-5
=3 days
can someone pls help with this, been struggling hard, thank you.
cheers
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