It may well be easier than I realize; I'm not an experienced Excel user and don't often have to do more than examine things in a spreadsheet. I'm just the guy who has time to work on this.
I have a big csv file exported from our program and have saved it as an xls. Each line is a record of a stop somewhere along a route, along with information about the customer at that stop. If a customer appears on more than one route, each entry is a separate line. One of the columns is called Route Name. For organizational purposes, around 1,000 customers were assigned to a route called ALL AMERICAN. This is not an actual route that's run; it was a way to group those customers together for sales purposes. I need to figure out which customers have the Route Name ALL AMERICAN and also have at least one other Route Name, then either extract those customers to a new file or delete all the customers who don't meet those criteria from the existing file. I don't know if that should be accomplished by a function, sorting hoodoo, a pivot table, or some other method. Can anybody provide guidance on this? Thanks.
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