I have a business in which I compare my customer scores monthly
Attached is a sheet
Column A is Cust ID and B is Cust score previous moth
Column D is Cust ID and E is Cust Score current moth
Column E is the Movement in score If found
=(E3-(LOOKUP(D3,A:A,(B:B))))
This formula works but if the current customer is not found in Column A
It uses the score in column A that is just under it.
For example say 793 is in the D column current list but not found in column A
But 795 is in column A it will use 795 Score in the computation which is wrong
This formula works in finding customers but the computation doesn’t work
=IF((SUMIF(A:A,D2,B:B))>0,(E2-(SUMIF(A:A,D2,B:B))),0)
Also not sure what I can do if current customer not found maybe put a NULL for score
Help would be appreciated
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