Excel cannot open email program.

I often use "file.. send to... mail recipient" to send a spreadsheet as text
in the body of an e-mail.

I prefer that to sending excel as an attachment, since my recipients may not
have excel and usually don't need to see formulas.

On my new computer however I get the message "excel could not open the
e-mail program" if I try the first option above.
Both excel 2002 and outlook 2002 are working fine. I "repaired" office
just to be sure. Still doesn't work.

Only difference is that the computer came with a trial version of office
2003 which I don't need.

Should I uninstall the trial version? Or is there some other fix?

barry milliken

Hi Barry

See number 3
http://www.rondebruin.nl/mail/problems.htm


Error <Excel could not start the E-mail program>
http://support.microsoft.com/kb/828509

If you want to send the selection in the body of the mail in Excel 2000 or 2002.
(File>Send To...Mail recipient or use the E-Mail button on the Standard toolbar)
And have Outlook 2003 as your default mail program then
Excel will tell you this <Excel could not start the E-mail program>

The Outlook version and the Office version must be the same to send
in the body of the mail.

Note: as a workaround you can use my Body Examples
http://www.rondebruin.nl/mail/folder3/mail2.htm
Or
http://www.rondebruin.nl/mail/folder3/mail4.htm

Or use my SendMail add-in for Outlook
http://www.rondebruin.nl/mail/add-in.htm


> Should I uninstall the trial version? Or is there some other fix?
I think after that you must reinstall install 2002 also



--
Regards Ron de Bruin
http://www.rondebruin.nl


"barry milliken" <[email protected]> wrote in message news:%[email protected]...
>I often use "file.. send to... mail recipient" to send a spreadsheet as text in the body of an e-mail.
>
> I prefer that to sending excel as an attachment, since my recipients may not have excel and usually don't need to see formulas.
>
> On my new computer however I get the message "excel could not open the e-mail program" if I try the first option above.
> Both excel 2002 and outlook 2002 are working fine. I "repaired" office just to be sure. Still doesn't work.
>
> Only difference is that the computer came with a trial version of office 2003 which I don't need.
>
> Should I uninstall the trial version? Or is there some other fix?
>
> barry milliken
>

Thanks but,

I only use Outlook 2002 and excel 2002.
Outlook 2003 and excell 2003 were installed as trial versions on the
computer but I don't use them.
The "set program access and defaults" dialog gives me 2 choices for
"default" email:
1. Use my "current" e-mail program. (which is selected.)
2. Use Outlook express.

So how do I set Outlook 2002 instead or 2003 as my "current" and therefore
"default" email program.
I'm caught in circular logic between "current" and "default".

Barry


"Ron de Bruin" <[email protected]> wrote in message
news:[email protected]...
> Hi Barry
>
> See number 3
> http://www.rondebruin.nl/mail/problems.htm
>
>
> Error <Excel could not start the E-mail program>
> http://support.microsoft.com/kb/828509
>
> If you want to send the selection in the body of the mail in Excel 2000 or
> 2002.
> (File>Send To...Mail recipient or use the E-Mail button on the Standard
> toolbar)
> And have Outlook 2003 as your default mail program then
> Excel will tell you this <Excel could not start the E-mail program>
>
> The Outlook version and the Office version must be the same to send
> in the body of the mail.
>
> Note: as a workaround you can use my Body Examples
> http://www.rondebruin.nl/mail/folder3/mail2.htm
> Or
> http://www.rondebruin.nl/mail/folder3/mail4.htm
>
> Or use my SendMail add-in for Outlook
> http://www.rondebruin.nl/mail/add-in.htm
>
>
>> Should I uninstall the trial version? Or is there some other fix?
> I think after that you must reinstall install 2002 also
>
>
>
> --
> Regards Ron de Bruin
> http://www.rondebruin.nl
>
>
> "barry milliken" <[email protected]> wrote in message
> news:%[email protected]...
>>I often use "file.. send to... mail recipient" to send a spreadsheet as
>>text in the body of an e-mail.
>>
>> I prefer that to sending excel as an attachment, since my recipients may
>> not have excel and usually don't need to see formulas.
>>
>> On my new computer however I get the message "excel could not open the
>> e-mail program" if I try the first option above.
>> Both excel 2002 and outlook 2002 are working fine. I "repaired" office
>> just to be sure. Still doesn't work.
>>
>> Only difference is that the computer came with a trial version of office
>> 2003 which I don't need.
>>
>> Should I uninstall the trial version? Or is there some other fix?
>>
>> barry milliken
>>
>
>

If fact Office 2003 is not really "installed" yet.
If I try to start Outlook 2003 if firsts asks for product key.
At this point I canceled.


"barry milliken" <[email protected]> wrote in message
news:[email protected]...
> Thanks but,
>
> I only use Outlook 2002 and excel 2002.
> Outlook 2003 and excell 2003 were installed as trial versions on the
> computer but I don't use them.
> The "set program access and defaults" dialog gives me 2 choices for
> "default" email:
> 1. Use my "current" e-mail program. (which is selected.)
> 2. Use Outlook express.
>
> So how do I set Outlook 2002 instead or 2003 as my "current" and therefore
> "default" email program.
> I'm caught in circular logic between "current" and "default".
>
> Barry
>
>
> "Ron de Bruin" <[email protected]> wrote in message
> news:[email protected]...
>> Hi Barry
>>
>> See number 3
>> http://www.rondebruin.nl/mail/problems.htm
>>
>>
>> Error <Excel could not start the E-mail program>
>> http://support.microsoft.com/kb/828509
>>
>> If you want to send the selection in the body of the mail in Excel 2000
>> or 2002.
>> (File>Send To...Mail recipient or use the E-Mail button on the Standard
>> toolbar)
>> And have Outlook 2003 as your default mail program then
>> Excel will tell you this <Excel could not start the E-mail program>
>>
>> The Outlook version and the Office version must be the same to send
>> in the body of the mail.
>>
>> Note: as a workaround you can use my Body Examples
>> http://www.rondebruin.nl/mail/folder3/mail2.htm
>> Or
>> http://www.rondebruin.nl/mail/folder3/mail4.htm
>>
>> Or use my SendMail add-in for Outlook
>> http://www.rondebruin.nl/mail/add-in.htm
>>
>>
>>> Should I uninstall the trial version? Or is there some other fix?
>> I think after that you must reinstall install 2002 also
>>
>>
>>
>> --
>> Regards Ron de Bruin
>> http://www.rondebruin.nl
>>
>>
>> "barry milliken" <[email protected]> wrote in message
>> news:%[email protected]...
>>>I often use "file.. send to... mail recipient" to send a spreadsheet as
>>>text in the body of an e-mail.
>>>
>>> I prefer that to sending excel as an attachment, since my recipients may
>>> not have excel and usually don't need to see formulas.
>>>
>>> On my new computer however I get the message "excel could not open the
>>> e-mail program" if I try the first option above.
>>> Both excel 2002 and outlook 2002 are working fine. I "repaired" office
>>> just to be sure. Still doesn't work.
>>>
>>> Only difference is that the computer came with a trial version of office
>>> 2003 which I don't need.
>>>
>>> Should I uninstall the trial version? Or is there some other fix?
>>>
>>> barry milliken
>>>
>>
>>
>
>

Just a guess, but since you don't use office 2003, you could try uninstalling
it--via control panel's "add or remove programs".

Then I'd try reregistering excel:
Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

(I think I'd do this with the other programs in the Office suite--or reinstall
OfficeXP????.)

barry milliken wrote:
>
> If fact Office 2003 is not really "installed" yet.
> If I try to start Outlook 2003 if firsts asks for product key.
> At this point I canceled.
>
> "barry milliken" <[email protected]> wrote in message
> news:[email protected]...
> > Thanks but,
> >
> > I only use Outlook 2002 and excel 2002.
> > Outlook 2003 and excell 2003 were installed as trial versions on the
> > computer but I don't use them.
> > The "set program access and defaults" dialog gives me 2 choices for
> > "default" email:
> > 1. Use my "current" e-mail program. (which is selected.)
> > 2. Use Outlook express.
> >
> > So how do I set Outlook 2002 instead or 2003 as my "current" and therefore
> > "default" email program.
> > I'm caught in circular logic between "current" and "default".
> >
> > Barry
> >
> >
> > "Ron de Bruin" <[email protected]> wrote in message
> > news:[email protected]...
> >> Hi Barry
> >>
> >> See number 3
> >> http://www.rondebruin.nl/mail/problems.htm
> >>
> >>
> >> Error <Excel could not start the E-mail program>
> >> http://support.microsoft.com/kb/828509
> >>
> >> If you want to send the selection in the body of the mail in Excel 2000
> >> or 2002.
> >> (File>Send To...Mail recipient or use the E-Mail button on the Standard
> >> toolbar)
> >> And have Outlook 2003 as your default mail program then
> >> Excel will tell you this <Excel could not start the E-mail program>
> >>
> >> The Outlook version and the Office version must be the same to send
> >> in the body of the mail.
> >>
> >> Note: as a workaround you can use my Body Examples
> >> http://www.rondebruin.nl/mail/folder3/mail2.htm
> >> Or
> >> http://www.rondebruin.nl/mail/folder3/mail4.htm
> >>
> >> Or use my SendMail add-in for Outlook
> >> http://www.rondebruin.nl/mail/add-in.htm
> >>
> >>
> >>> Should I uninstall the trial version? Or is there some other fix?
> >> I think after that you must reinstall install 2002 also
> >>
> >>
> >>
> >> --
> >> Regards Ron de Bruin
> >> http://www.rondebruin.nl
> >>
> >>
> >> "barry milliken" <[email protected]> wrote in message
> >> news:%[email protected]...
> >>>I often use "file.. send to... mail recipient" to send a spreadsheet as
> >>>text in the body of an e-mail.
> >>>
> >>> I prefer that to sending excel as an attachment, since my recipients may
> >>> not have excel and usually don't need to see formulas.
> >>>
> >>> On my new computer however I get the message "excel could not open the
> >>> e-mail program" if I try the first option above.
> >>> Both excel 2002 and outlook 2002 are working fine. I "repaired" office
> >>> just to be sure. Still doesn't work.
> >>>
> >>> Only difference is that the computer came with a trial version of office
> >>> 2003 which I don't need.
> >>>
> >>> Should I uninstall the trial version? Or is there some other fix?
> >>>
> >>> barry milliken
> >>>
> >>
> >>
> >
> >

--

Dave Peterson

I tried everything you suggested:
- uninstalled office 2003
- repaired office 2002.
Again i'm using 2002 version of both excel and outlook.
Still get "Excel could not start the e-mail program" error message when you
use the Send To mail recipient.
This worked on my old computer.

"Dave Peterson" <[email protected]> wrote in message
news:[email protected]...
> Just a guess, but since you don't use office 2003, you could try
> uninstalling
> it--via control panel's "add or remove programs".
>
> Then I'd try reregistering excel:
> Close Excel and
> Windows Start Button|Run
> excel /unregserver
> then
> Windows Start Button|Run
> excel /regserver
>
> The /unregserver & /regserver stuff resets the windows registry to excel's
> factory defaults.
>
> (I think I'd do this with the other programs in the Office suite--or
> reinstall
> OfficeXP????.)
>
> barry milliken wrote:
>>
>> If fact Office 2003 is not really "installed" yet.
>> If I try to start Outlook 2003 if firsts asks for product key.
>> At this point I canceled.
>>
>> "barry milliken" <[email protected]> wrote in message
>> news:[email protected]...
>> > Thanks but,
>> >
>> > I only use Outlook 2002 and excel 2002.
>> > Outlook 2003 and excell 2003 were installed as trial versions on the
>> > computer but I don't use them.
>> > The "set program access and defaults" dialog gives me 2 choices for
>> > "default" email:
>> > 1. Use my "current" e-mail program. (which is selected.)
>> > 2. Use Outlook express.
>> >
>> > So how do I set Outlook 2002 instead or 2003 as my "current" and
>> > therefore
>> > "default" email program.
>> > I'm caught in circular logic between "current" and "default".
>> >
>> > Barry
>> >
>> >
>> > "Ron de Bruin" <[email protected]> wrote in message
>> > news:[email protected]...
>> >> Hi Barry
>> >>
>> >> See number 3
>> >> http://www.rondebruin.nl/mail/problems.htm
>> >>
>> >>
>> >> Error <Excel could not start the E-mail program>
>> >> http://support.microsoft.com/kb/828509
>> >>
>> >> If you want to send the selection in the body of the mail in Excel
>> >> 2000
>> >> or 2002.
>> >> (File>Send To...Mail recipient or use the E-Mail button on the
>> >> Standard
>> >> toolbar)
>> >> And have Outlook 2003 as your default mail program then
>> >> Excel will tell you this <Excel could not start the E-mail program>
>> >>
>> >> The Outlook version and the Office version must be the same to send
>> >> in the body of the mail.
>> >>
>> >> Note: as a workaround you can use my Body Examples
>> >> http://www.rondebruin.nl/mail/folder3/mail2.htm
>> >> Or
>> >> http://www.rondebruin.nl/mail/folder3/mail4.htm
>> >>
>> >> Or use my SendMail add-in for Outlook
>> >> http://www.rondebruin.nl/mail/add-in.htm
>> >>
>> >>
>> >>> Should I uninstall the trial version? Or is there some other fix?
>> >> I think after that you must reinstall install 2002 also
>> >>
>> >>
>> >>
>> >> --
>> >> Regards Ron de Bruin
>> >> http://www.rondebruin.nl
>> >>
>> >>
>> >> "barry milliken" <[email protected]> wrote in message
>> >> news:%[email protected]...
>> >>>I often use "file.. send to... mail recipient" to send a spreadsheet
>> >>>as
>> >>>text in the body of an e-mail.
>> >>>
>> >>> I prefer that to sending excel as an attachment, since my recipients
>> >>> may
>> >>> not have excel and usually don't need to see formulas.
>> >>>
>> >>> On my new computer however I get the message "excel could not open
>> >>> the
>> >>> e-mail program" if I try the first option above.
>> >>> Both excel 2002 and outlook 2002 are working fine. I "repaired"
>> >>> office
>> >>> just to be sure. Still doesn't work.
>> >>>
>> >>> Only difference is that the computer came with a trial version of
>> >>> office
>> >>> 2003 which I don't need.
>> >>>
>> >>> Should I uninstall the trial version? Or is there some other fix?
>> >>>
>> >>> barry milliken
>> >>>
>> >>
>> >>
>> >
>> >
>
> --
>
> Dave Peterson

I tried the The /unregserver & /regserver to no effect.
I had previously uninstalled office 2003.

I see no fix other than to buy and use Office 2003.
However in all the info on 2003 I see no features that I care about. (They
seem mostly about collaboration.)
I run a single user home business. All the collaboration I need is e-mail.

Barry

"Dave Peterson" <[email protected]> wrote in message
news:[email protected]...
> Just a guess, but since you don't use office 2003, you could try
> uninstalling
> it--via control panel's "add or remove programs".
>
> Then I'd try reregistering excel:
> Close Excel and
> Windows Start Button|Run
> excel /unregserver
> then
> Windows Start Button|Run
> excel /regserver
>
> The /unregserver & /regserver stuff resets the windows registry to excel's
> factory defaults.
>
> (I think I'd do this with the other programs in the Office suite--or
> reinstall
> OfficeXP????.)
>
> barry milliken wrote:
>>
>> If fact Office 2003 is not really "installed" yet.
>> If I try to start Outlook 2003 if firsts asks for product key.
>> At this point I canceled.
>>
>> "barry milliken" <[email protected]> wrote in message
>> news:[email protected]...
>> > Thanks but,
>> >
>> > I only use Outlook 2002 and excel 2002.
>> > Outlook 2003 and excell 2003 were installed as trial versions on the
>> > computer but I don't use them.
>> > The "set program access and defaults" dialog gives me 2 choices for
>> > "default" email:
>> > 1. Use my "current" e-mail program. (which is selected.)
>> > 2. Use Outlook express.
>> >
>> > So how do I set Outlook 2002 instead or 2003 as my "current" and
>> > therefore
>> > "default" email program.
>> > I'm caught in circular logic between "current" and "default".
>> >
>> > Barry
>> >
>> >
>> > "Ron de Bruin" <[email protected]> wrote in message
>> > news:[email protected]...
>> >> Hi Barry
>> >>
>> >> See number 3
>> >> http://www.rondebruin.nl/mail/problems.htm
>> >>
>> >>
>> >> Error <Excel could not start the E-mail program>
>> >> http://support.microsoft.com/kb/828509
>> >>
>> >> If you want to send the selection in the body of the mail in Excel
>> >> 2000
>> >> or 2002.
>> >> (File>Send To...Mail recipient or use the E-Mail button on the
>> >> Standard
>> >> toolbar)
>> >> And have Outlook 2003 as your default mail program then
>> >> Excel will tell you this <Excel could not start the E-mail program>
>> >>
>> >> The Outlook version and the Office version must be the same to send
>> >> in the body of the mail.
>> >>
>> >> Note: as a workaround you can use my Body Examples
>> >> http://www.rondebruin.nl/mail/folder3/mail2.htm
>> >> Or
>> >> http://www.rondebruin.nl/mail/folder3/mail4.htm
>> >>
>> >> Or use my SendMail add-in for Outlook
>> >> http://www.rondebruin.nl/mail/add-in.htm
>> >>
>> >>
>> >>> Should I uninstall the trial version? Or is there some other fix?
>> >> I think after that you must reinstall install 2002 also
>> >>
>> >>
>> >>
>> >> --
>> >> Regards Ron de Bruin
>> >> http://www.rondebruin.nl
>> >>
>> >>
>> >> "barry milliken" <[email protected]> wrote in message
>> >> news:%[email protected]...
>> >>>I often use "file.. send to... mail recipient" to send a spreadsheet
>> >>>as
>> >>>text in the body of an e-mail.
>> >>>
>> >>> I prefer that to sending excel as an attachment, since my recipients
>> >>> may
>> >>> not have excel and usually don't need to see formulas.
>> >>>
>> >>> On my new computer however I get the message "excel could not open
>> >>> the
>> >>> e-mail program" if I try the first option above.
>> >>> Both excel 2002 and outlook 2002 are working fine. I "repaired"
>> >>> office
>> >>> just to be sure. Still doesn't work.
>> >>>
>> >>> Only difference is that the computer came with a trial version of
>> >>> office
>> >>> 2003 which I don't need.
>> >>>
>> >>> Should I uninstall the trial version? Or is there some other fix?
>> >>>
>> >>> barry milliken
>> >>>
>> >>
>> >>
>> >
>> >
>
> --
>
> Dave Peterson