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excel won't open

  1. #1
    Joy
    Guest

    excel won't open

    I have installed Microsoft Office 2003. I can open a new doc and create a doc
    then save to my documents, but when I try to reopen the document I get and
    error mesage tha says "the file can not be opened because your virus scanner
    has detected a problem" I have McAfee for my computer. I have worked with
    them to day with an uninstall and cleanup and that still did not solve the
    problem. I even unistalled office 2003 and did a new install.
    does any one have any ideas.


  2. #2
    Dave Peterson
    Guest

    Re: excel won't open

    I don't use McAfee, but can you turn off your antivirus software (even
    temporarily to test).

    Maybe someone will chime with instructions to change that setting in McAfee.

    Joy wrote:
    >
    > I have installed Microsoft Office 2003. I can open a new doc and create a doc
    > then save to my documents, but when I try to reopen the document I get and
    > error mesage tha says "the file can not be opened because your virus scanner
    > has detected a problem" I have McAfee for my computer. I have worked with
    > them to day with an uninstall and cleanup and that still did not solve the
    > problem. I even unistalled office 2003 and did a new install.
    > does any one have any ideas.


    --

    Dave Peterson

  3. #3
    Joy
    Guest

    RE: excel won't open

    I did that and it still will not let me open.I created a document when I had
    MacAfee unistalled. Ihad not virus program at all. I still could not open the
    file. The same error message came up.

    "Joy" wrote:

    > I have installed Microsoft Office 2003. I can open a new doc and create a doc
    > then save to my documents, but when I try to reopen the document I get and
    > error mesage tha says "the file can not be opened because your virus scanner
    > has detected a problem" I have McAfee for my computer. I have worked with
    > them to day with an uninstall and cleanup and that still did not solve the
    > problem. I even unistalled office 2003 and did a new install.
    > does any one have any ideas.
    >


  4. #4
    Dave Peterson
    Guest

    Re: excel won't open

    I've never seen that error message.

    Maybe someone will jump in with the answer.

    Joy wrote:
    >
    > I did that and it still will not let me open.I created a document when I had
    > MacAfee unistalled. Ihad not virus program at all. I still could not open the
    > file. The same error message came up.
    >
    > "Joy" wrote:
    >
    > > I have installed Microsoft Office 2003. I can open a new doc and create a doc
    > > then save to my documents, but when I try to reopen the document I get and
    > > error mesage tha says "the file can not be opened because your virus scanner
    > > has detected a problem" I have McAfee for my computer. I have worked with
    > > them to day with an uninstall and cleanup and that still did not solve the
    > > problem. I even unistalled office 2003 and did a new install.
    > > does any one have any ideas.
    > >


    --

    Dave Peterson

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