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Help Calculating Daily SL%, Abandon Rate, OCC% from interval data

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  1. 09-19-2022, 07:19 AM #1
    dhoeg99
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    Help Calculating Daily SL%, Abandon Rate, OCC% from interval data

    Hi,

    I have been trying to figure out how to calculate daily SL%, Abandon Rate, and OCC% from Cisco Precision Queue Interval report. I have attached a sample for review and can provide Report definitions if it would help.

    If anyone can help it would be greatly appreciated.
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