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Excel for Mac 2011 "encountered a problem and needs to close"

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  1. #1
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    Excel for Mac 2011 "encountered a problem and needs to close"

    I had an excel spreadsheet I have been working on for weeks. This morning I went to open it it and I get the error message:

    Screen Shot 2015-03-14 at 3.10.16 PM.png

    The only thing that I had changed between "saves" is I used the "Camera" tool. Also, the spreadsheet was saved as "Excel 97-2004 (.xls)" a few days ago because when I used the "comment" feature, it wouldn't let me save it normally anymore. So, if anybody has suggestions, please please share them. I have googled this thing all morning and afternoon so far and I can't get anywhere. I have tried to change users, delete preferences, use safe boot...

    Thank you in advance for your help!

    Regards,
    Nick

  2. #2
    Forum Moderator - RIP Richard Buttrey's Avatar
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    Re: Excel for Mac 2011 "encountered a problem and needs to close"

    Hi,

    What happens if you tick the 'Recover my Work...box' and continue?

    If the data is not sensitive are you able to upload the file here so that we can review it.
    Richard Buttrey

    RIP - d. 06/10/2022

    If any of the responses have helped then please consider rating them by clicking the small star icon below the post.

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    Re: Excel for Mac 2011 "encountered a problem and needs to close"

    If I do that, the microsoft office error reporting comes up and crashes.

    Here is the file... 4851 Chancellor Dr 22 New Layout.xls

    Thanks again!

  4. #4
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    Re: Excel for Mac 2011 "encountered a problem and needs to close"

    Hi,

    It opened OK for me, admittedly in Excel for Windows 2010. However I've saved it as a .xlsx file and re-attached here. Does that help at all?
    Attached Files Attached Files

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    Re: Excel for Mac 2011 "encountered a problem and needs to close"

    Oh man what a savior! Problem now is it's showing all the comments... it's probably just a setting somewhere Thank yoU!!

  6. #6
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    Re: Excel for Mac 2011 "encountered a problem and needs to close"

    Hi,

    Hadn't realised you wanted the comments hidden. Here's an update.
    Attached Files Attached Files

  7. #7
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    Re: Excel for Mac 2011 "encountered a problem and needs to close"

    Sweet! Thank you so much!

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