Very Strange Excel Behavior - Adds an extra line on some files

**thbart** · 06-20-2014, 11:59 AM

I have a really strange issue on one machine. The end-user gets Excel reports emailed to him. When he opens certain ones, there is an extra space (almost a line without borders) on certain rows. This only happens on some of the files he receives

AND

this behavior is only on his system. On all other recipients' machines the spreadsheets do not have the extra space on some rows. It does not matter if he opens the attachment within Outlook or saves and opens in Excel from the save location.

I have tried resetting the defaults and that does not work.

Any ideas would be appreciated.

**Glenn Kennedy** · 06-20-2014, 03:53 PM

Normally I grumble about people who post jpgs, not spread sheets. You're different. Please post a screenshot as a jpg, or similar, showing the problem.

**thbart** · 07-07-2014, 06:48 PM

Found the issue.

This end-user was using the Windows 7 feature that allows for bigger text display (125% or 150%). He had chosen 150%. When I downgraded his option to 100% or 125%, the text displayed fine.

Thanks for all those who responded.