Hi,
Can some one help me to get the "Expected date and time of closure" in MS Excel 2007
Call No. ABCD
Login Date 2/15/2014
Login Tme 9:30 AM
Agreed SLA (Service Level Agreement) 1hr
Accessibility Type 24hrs
Site Accessibility 24hrs
Accessibility Days All Days
ETC Date ?
ETC Time ?
Call No. GHIJ
Login Date 2/15/2014
Login Tme 5:00 PM
Agreed SLA (Service Level Agreement) 2hour
Accessibility Type Specific
Site Accessibility Site Accessible From 06:00 Hrs to 18:00 Hrs
Accessibility Days Monday - Saturday (Sunday & Govt. Holidays closed)
ETC Date ?
ETC Time ?
Regards,
Abraham M
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