Good Morning All,

I am trying to come up with a formula that calculates total time someone has worked in a day. The scenario is an individual will work at a home and start working with an individual. Their start/end times look like this in a pivot:
Min Start Max Start Min End Max End
Location A+Counselor A 8:56 AM 4:01 PM 1:11 PM 7:00 PM
Location A+Counselor B 12:00 AM 8:00 PM 6:00 AM 11:59 PM
Location B:Counselor C 7:00 AM 12:00 PM 2:00 PM 4:00 PM
Location C+Counselor D 8:00 AM 8:00 AM 4:00 PM 4:00 PM

Some people work split shifts while others work a straight shift. The formula I created was this:

=IF(OR(B9=C9,E9=D9,D9=C9),E9-B9,IF(D9>C9,((E9-D9)+(C9-B9)),IF(C9>D9,((D9-B9)+E9-C9),"New Formula Needed")))*24 (I use a pivot table to show max min for start and end times)

This works great except for the individuals that have multiple punches during the same time frame. The one scenario I am having trouble solving for is when someone punches in more than once during their shift displaying. This occurs when a counselor starts a shift working with one person but then adds another person mid shift. An example of this could be:

Location A+Counselor E Min Start Max Start Min End Max End
Consumer 1 1:00 PM 1:00 PM 8:30 PM 8:30 PM Total Time: 7.5
Consumer 2 12:00 PM 12:00 PM 2:35 PM 2:35 Pm Total Time: 2.6

Pivot says that they worked a total of 10.1 because it is grabbing the max and mins and calculating. The actual total time worked is 8.5 hours in reality.

The raw data comes in like so: Location Counselor Consumer Start Time End Time
A A A 1:00 PM 8:30 PM
A A B 12:00 PM 2:35 PM
A A C 12:00 PM 5:00 PM

Is this solvable with a formula or am I completely off my rocker? Thanks!

Sincerely,

John