Issue using Index/Match to pull multiple occurrences of "Match" criteria

Thank you for the quick response. Couple of q's. I'm on a mac, so not sure of equivalent ctrl shift enter command, though I've tried several different combos of keys.
also, this formula works on the first line I paste it in but not on the second line.

thanks also for additional info on other column formatting.

saw a notice but popup was blocked by my browser, I've disabled. please try again. thanks.