Ooops, sorry!
{=MIN(IF(SLA4_REGION1&$C$3=REGION1&SLA1,CONTACT_DATE1))}
SLA4_REGION1 = 1st group of 4 regions in SLA4 TABLEUsed to match necessary criteria from REGION1 column on data sheet.
$C$3 = cell where "SLA4" text is found. Used to match necessary criteria SLA1 column on data sheet.
CONTACT_DATE1 = Column in on data sheet where oldest call is found for noted region & SLA call type.
|
$C$3 = SLA4 |
AREA / REGION |
SLA4 |
OLDEST CALL |
7988-NY/NJ/CT REGION |
count |
|
7985-CAPITOL REGION |
count |
|
7980-NEW ENGLAND REGION |
count |
|
7976-MID-ATLANTIC REGION |
count |
|
Hopefully this makes sense.
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