hi Darren. it'll be good to manually key some answers you are hoping to see, so that we know we are on the right track. if i'm not wrong, for counting customers, you can use:
=IF(B2="",0,LEN(B2)-LEN(SUBSTITUTE(B2,",",""))+1)
if you want to categorise them, then put these values somewhere say in J1:K4:
1 1-5 Customers
6 6-10 Customers
11 11-15 Customers
16 16 or more Customers
then:
=LOOKUP(IF(B2="",0,LEN(B2)-LEN(SUBSTITUTE(B2,",",""))+1),$J$1:$J$4,$K$1:$K$4)
or if you wanna hard key them:
Formula:
=LOOKUP(IF(B2="",0,LEN(B2)-LEN(SUBSTITUTE(B2,",",""))+1),{1;6;11;16},{"1-5 Customers";"6-10 Customers";"11-15 Customers";"16 or more Customers"})
Bookmarks