G'day and welcome to the forum,
Try this is one way.........
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=COUNTIFS('relocation capture'!$E:$E,"Alvarez, Isabel",'relocation capture'!$I:$I,"Award Escrow")+COUNTIFS('relocation capture'!$E:$E,"Alvarez, Isabel",'relocation capture'!$I:$I,"Escrow Network")
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