Hi all
I have a team of sales guys and want to average their conversion rates through the day.
But I am having difficulty working out how to INCLUDE those who are working but on 0.00% and EXCLUDE those that are on 0.00% because they are NOT working.
I have attached a sheet I hope I am making some sense!
Basically I need to include all the Agents who have a customer count above 0 and exclude anyone that doesnt.
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Thanks.
Ali
Enthusiastic self-taught user of MS Excel who's always learning!
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Use AVERAGEIF() function?
Whatever method you use to identify if an agent is working or not working, use that as the condition in the AVERAGEIF()
Regards
Special-K
Ensure you describe your problem clearly, I have little time available to solve these problems and do not appreciate numerous changes to them.
Try this:
=AVERAGEIF(B2:B7,">"&0,D2:D7)
aah you hero thank you!!
I was convinced it was an AVERAGEIF formula that was needed but I was unaware of how to us ">"&0 !! so thanks so much for this!
You still need to update your forum profile, please, as requested above.
Glad to have helped.
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