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SLA Exclude non-working Days, Weekend & Public Holidays

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    Thumbs up SLA Exclude non-working Days, Weekend & Public Holidays

    How to get the SLA with exclude non working hours (Monday - Friday 18:00pm - 8:59am), weekend (Saturday & Sunday) & public Holidays

    Sample :-
    A2 : TimeCommented 6/9/2023 22:53:00 PM
    B2 : TimeResponded 7/9/2023 10:53:00 AM
    D2:D6 : Public Holidays
    F2 & G2 : Standard Working Hours 9:00am to 18:00pm

    expectation result after minus weekend, public holidays & non working hours : total SLA is 1hrs 53min (1:53)

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    Last edited by Hyz; 09-07-2023 at 09:25 PM. Reason: Solved

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    Re: SLA Exclude non-working Days, Weekend & Public Holidays

    See yellow banner at top of page on how to attach a workbook: please ensure you include some sample expected results.
    If that takes care of your original question, please select Thread Tools from the menu link above and mark this thread as SOLVED.

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    Re: SLA Exclude non-working Days, Weekend & Public Holidays

    Please try:
    Formula: copy to clipboard
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    Last edited by HansDouwe; 09-07-2023 at 07:39 AM.

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    Re: SLA Exclude non-working Days, Weekend & Public Holidays

    Its really work. Thank you so much.

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    Re: SLA Exclude non-working Days, Weekend & Public Holidays

    Thanks for the feedback and rep . Glad to have helped.

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    Re: SLA Exclude non-working Days, Weekend & Public Holidays

    Hello, Sir,

    Regarding the previous thread, I just realized that the formula is not working for the situation below.
    I would appreciate your expertise in helping with this. Thank you.

    Screenshot 2024-04-03 125636.pngExcel Formula.xlsx

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    Re: SLA Exclude non-working Days, Weekend & Public Holidays

    Hello, Sir,

    Regarding the previous thread, I just realized that the formula is not working for the situation below.
    I would appreciate your expertise in helping with this. Thank you in advance.

    Screenshot 2024-04-03 125636.pngExcel Formula.xlsx

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