Hi all, I've been stuck trying to write a formula that will count if monthly customer contact targets are being met.
I currently have two conditional formatting rules in place which highlight if the targets are met or not.
My aim is to calculate the number of occurrences targets are either met or not.
The data is similar to this dummy version:
Monthly Targets.png
The conditional formatting rule that highlights targets not being met is: = AND(VALUE($H3) = VALUE(B$2) , VALUE(B3) > VALUE($G3))
This first identifies which Month column to look at, using the Target Months column; it will then highlight if the number of calls is less than the target calls for that client.
The correct COUNT numbers should be: 2 targets not met & 5 targets met. TIA!
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