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Calculate who has the most repeat calls in the call center

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kgowett Calculate who has the most... 09-04-2019, 12:58 PM

CK76 Re: Calculate who has the... 09-04-2019, 01:21 PM

kgowett Re: Calculate who has the... 09-04-2019, 01:41 PM

CK76 Re: Calculate who has the... 09-04-2019, 01:44 PM

kgowett Re: Calculate who has the... 09-04-2019, 01:52 PM

CK76 Re: Calculate who has the... 09-04-2019, 02:05 PM

kgowett Re: Calculate who has the... 09-04-2019, 02:22 PM

CK76 Re: Calculate who has the... 09-04-2019, 02:46 PM

kgowett Re: Calculate who has the... 09-04-2019, 02:59 PM

CK76 Re: Calculate who has the... 09-04-2019, 03:21 PM

CK76 Re: Calculate who has the... 09-05-2019, 10:24 AM

09-04-2019, 02:59 PM #9
kgowett

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Re: Calculate who has the most repeat calls in the call center

You're amazing!

For EMPL, we only need the most recent touch-point assignment. Whoever got the call last was responsible for the customer.
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