Hi,
Example:
Column A = Traffic Type
Free
Paid
Direct
Referral
Column B = Phone IVR number sequence
0
0
1
11
2
2
21
22
231
33
3
9
I need to create a formula that takes into account multiple criteria (A,B). I need to count a phone IVR number starting with say number "2" (column B) and I need to check how many calls where that number was selected came from the different traffic types in this example "free" (column A). So then I can re-use the same formula for each IVR number and just change the "traffic type" word from column A.
I am already using a sumproduct formula to only count the numbers in Column B for "startswith" and it works fine. Formula: =SUMPRODUCT(--(LEFT(AC2:AC6909,1)="1"))
Appreciate any assistance.
Thanks
Matt
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