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Counting elapsed time between message left and call back

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  1. #1
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    Counting elapsed time between message left and call back

    Hi,

    I'm new to the forum and excel as well. I was wondering if someone could help me out. I need to count the time elapsed between the date and time a message was left and the date and time the call was returned. I'd also like to know how to display the number of times a call was returned within 24hrs, 48hrs, and +72hrs.
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