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Calculate the Retention Rate

  1. #1
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    Calculate the Retention Rate

    Hi

    I would like to create a formular which can express the retiontion rate among customers. I have a very long list of customer numbers and would like to create a new column which will return a value which indicates if the customer number appears more than once within a specific data range.

    For examples:

    Customer No Retention
    1 1
    2 2-6
    3 7-15
    4 >15

    Please Help

    //

  2. #2
    Forum Moderator - RIP Richard Buttrey's Avatar
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    Office 365, Excel for Windows 2010 & Excel for Mac
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    Re: Calculate the Retention Rate

    Hi and welcome to the forum

    You'll need to give us more information. Upload a workbook which contains your data set and manually add the results you expect. Give two or three scenario results. Tell us which ranges are data and which are results.
    Richard Buttrey

    RIP - d. 06/10/2022

    If any of the responses have helped then please consider rating them by clicking the small star icon below the post.

  3. #3
    Registered User
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    Re: Calculate the Retention Rate

    Hi ,

    File attached herewith,
    see if it helps

    regds
    kmahesh
    Attached Files Attached Files

  4. #4
    Valued Forum Contributor AZ-XL's Avatar
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    Excel 2007
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    603

    Re: Calculate the Retention Rate

    Do you mean smthng like that?

    =COUNTIF(A:A,A2)
    Appreciate the help? CLICK *

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