Hi
I am building a sheet which gives scores to customer based on their answers in an application form. This uses simple lookups to match answers to a scoring sheet and then return the relevant score. One of the questions allows multiple answers (motivations for purchase) to be selected and this is causing me difficulty.
In the dataset, if the customer has selected multiple options they appear in one cell separated by commas. I need to be able to apply the scores to the customers with multiple selections, and if possible would like to try two ways of doing this.
1. Find all of the answers (strings) that appear for each customer and add the relevant scores together, returning the total
2. Return the highest individual score
I'm not sure if this is even possible... Any help would be appreciated.
Thanks
J
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