Create an Incident Priority formula

Hi All,

i would like to see if anyone can help with the following:

Based on ITIL, I would like to create 2 dropdowns (one based on Impact, the other on Urgency) that are populated with the values 1-4. Based on selecting both Impact and Urgency, in a third cell the resultant Priority would be shown. The kicker is: if a "weight" can be attached to provide granularity to the Priority (ie. Impact =1, Urgency =1; Priority =1 with a weight of 29....Impact =2, Urgency =3; Priority =3 with a weight of 15 and so forth).

I attach a sheet showing the matrix and weights and look forward to one of you geniuses to have a crack at solving this.

I am by no means an Excel head....have tried many times to get my head around formulas just never got further than the basic ones

Cheers!

PriorityMatrix.xlsx

If you want the combined weight returned, you can use this formula in J13:

=INDEX($G$3:$G$6,I13)+INDEX($H$2:$K$2,H13)

But, if you want the appropriate content of the table returned, then you can use this:

=INDEX($H$3:$K$6,I13,H13)

(I'm not sure what it is that you want). Then you can copy the formula down.

Hope this helps.

Pete

Hi Pete_UK,

You nailed it! This is exactly what I was looking for! Kudos!!

Cheers

Glad to be able to help.

If that takes care of your original question, please select Thread Tools from the menu above your first post and mark this thread as SOLVED.

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Pete

Done and done!

Hi

Would like create Priority Matrix, with two way dynamic Caparison and appropriate Priority should Should populate in D3 with Comparing the B3 & C3.

I have tried Two - look up Index & Match function, but could not figure. Please help here. PFB attachment uploaded.