building a stats. from pivot table

Hi all

I am new to pivot tables and charts and kind of struggle to build what I need....
I heard that the best is to use pivot tables but no clue how to do it I have tried but no luck....

How can I see the following information in chart?
-Non con close out time by person- so who is failing to close out on time in this case is completion date
-Frequency of reports by area/ shift
-Number of reports by month, split into critical/major/minor
-Main reasons for reports so trend of type of record


I would appreciate your help as I don't know what I'm doing....


Thank You
Dan