I have a line chart with two sets of data in it. The primary axis is the percentage of calls accepted in that day, and the secondary axes is the average hold time (This chart shows the last 30 days). The determined service level is at least 90% of calls accepted with a hold time of 00:02:00, or less, so I want to create a horizontal line representing this service level. I want the user to be able to see when the lines go below the horizontal service level then we are not performing well. Also, is it possible for the line to change color when going below the horizontal service level?
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