Same Pivot Table Elements have different format when using Custom Pivot Table Style

[Jessica73]

I am currently using Microsoft 365, and I have a Pivot Table that I'm trying to format using a custom Pivot Table Style. I have attached a screenshot of a portion of this table (see below).

I do not understand why the row labeled "Physician 2" is not formatted the same as the row labeled "Physician 1" (my desired format). Physician 2 has a smaller font, and the totals are in black (not white).
Both physicians should be the SAME element (Row Subheading 1) and, therefore, should have the same formatting... right? What did I do wrong?

Excel Screenshot - Format Pivot Table.jpg


Thank you!

Jessica73