OK, lets start with the fields that have been pulled into the Row Labels. After pulling them down there, individually select each of the fields (in the Row Labels window), you will then see a pop up from which you need to select the has the last choice of "Field Values". That will cause another window to pop up with a Subtotals & Filters tab, from that tab select None and click OK. Let me know when you finish that step and we can proceed.